Get an expert review of your current phone-payment experience, including caller friction, payment conversion, staff workload, security, and improvement opportunities.

Your $999 assessment fee will be fully credited toward your one-time setup fee when you move forward with any 1800 Notify service within 90 days of completing your assessment.

TOP REASONS FOR AN IVR ASSESSMENT:

1. Your payment IVR is 3+ years old and hasn’t been refreshed.

2. You’ve received multiple complaints from IVR callers.

3. You lack key IVR performance metrics.

4. Callers prefer staff because your IVR is difficult to use.

5. Vendor support tickets take weeks to resolve.

6. Your IVR can’t support your unique payment rules.

7. IVR Payment posting creates manual work for your team.