Automation that never rests - and never forgets.
When a person is responsible to follow up, they can get busy or forget. You don't need new personnel, you need a new system.
Automated Balance Reminders
1800 Notify helps medical billers earn 10x ROI with faster payments and lower cost to collect compliant automated balance reminders.
Proven Automated Balance Reminders
Flexible Communication Methods
We honor your patient's communication preference (call or text) and preferred language (English or Spanish).
Compliance Focused
With outreach automation and HIPAA regulations, 1800 Notify understands the proper steps to be fully compliant.
Performance that is Auditable by Client
Every interaction with the patient is logged and can be reviewed.
"Before 1800 Notify's automated reminders, our staff was working overtime - spending nights and weekends completing our required pre-collections balance reminder calls. Now everyone is happier!"
- Call Center Manager"Our ROI is amazing. We regularly collect $14 for every $1 spent on automated reminders!"
- Revenue Cycle Team LeadWhy Choose 1800 Notify?
Built for Medical Billing Teams
Customize your reminders to link to your existing payment portal, transfer to your billing team, or transfer to your existing 1800 Notify self-service phone payment IVR!
Two-Way Automation
Send your desired patient lists automatically each morning through secure file transfer. After the reminders are sent, we automatically send back call results notes to your system.
Personalized Customer Service
As a dedicated small business, continuity means you work with professionals who understand your business workflows, priorities, and operational challenges from day one.
Implementation FAQs
How does integration work?
As long as you can export a daily data report of patients to contact - we can integrate with your practice management or financial system.
Can you help with optimal messging and patients to contact?
Yes. Work with our patient outreach experts to determine the best reminder strategy and messaging that gets results.
What is the typical timeline?
A normal implementation timeline is 2-4 weeks from kickoff call to go-live.
How does pricing work?
We’re happy to provide a customized pricing estimate. Our pricing includes a one-time setup fee and ongoing fees based on monthly usage. Click Request Pricing below and share a few details so we can prepare an accurate estimate.
"The implementation project with 1800 Notify was the smoothest of any vendor we've ever had. The project manager gave us clear guidance for every step and what was coming next. From the message design meetings to the final staff training and go-live, we felt we were in great hands."
- Client Project ManagerContact Us
How Can We Help?
Whether you have a question, need support, or want to learn more about 1800 Notify, we’re here to help.
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